September 24, 2023

Google Advertisements has began rolling out its paid buyer assist service for small companies.

PPC professional Natasha Kaurra noticed the brand new characteristic on her account for the primary time and determined to offer a sneak preview of what it appears like on X (previously generally known as Twitter).:

1 1 800x464

As you may see within the picture above, the improved customer support pilot is situated in a field to the appropriate of the Google Advertisements display screen.

To ebook a one-on-one session with a Google Advertisements rep, you merely must click on on the icon and pay a hard and fast price of $50 per name.

Nonetheless, the brand new instrument remains to be in beta and so isn’t but accessible to everybody.

Why we care. Small enterprise house owners utilizing this system can get specialised recommendation quicker by utilizing this premium service, which has traditionally solely been accessible to Google Advertisements’ largest purchasers.

What’s subsequent? Google will accumulate suggestions from members. In time, Google hopes to roll the service out to extra small- and medium-sized companies. A Google spokesperson mentioned:

  • “These modifications are a part of a long-term technique that we’ll be constructing on over time, testing, and studying as we go.”

New on Search Engine Land

Concerning the creator

Nicola Agius

Nicola Agius is Paid Media Editor of Search Engine Land after becoming a member of in 2023. She covers paid search, paid social, retail media and extra. Previous to this, she was search engine marketing Director at Jungle Creations (2020-2023), overseeing the corporate’s editorial technique for a number of web sites. She has over 15 years of expertise in journalism and has beforehand labored at OK! Journal (2010-2014), Mail On-line (2014-2015), Mirror (2015-2017), Digital Spy (2017-2018) and The Solar (2018-2020). She additionally beforehand teamed up with search engine marketing company Blue Array to co-author Amazon bestselling ebook ‘Mastering In-Home search engine marketing’.